Online Booking
The Online Booking report provides visibility into appointments created through online booking channels during the selected reporting period. It helps monitor customer booking activity, review appointment scheduling patterns, and analyse booking-generated revenue.
Date Range Filter
Allows users to generate online booking data for a selected reporting period.
Features
- Filter appointment records by date range.
- Review booking activity over time.
- Compare booking performance across periods.
- Improve operational visibility.
Purpose
Used to analyse online booking performance within a selected timeframe.
Customer Filter
Allows users to display booking records for a selected customer.
Features
- Search and filter appointment records.
- Review customer booking activity.
- Improve booking visibility.
- Reduce unnecessary report data.
Purpose
Used to analyse appointments for specific customers.
Status Filter
Allows users to display appointments by booking status.
Features
- Filter bookings by appointment status.
- Review booking completion trends.
- Monitor appointment outcomes.
- Improve reporting accuracy.
Purpose
Used to analyse appointment progress and booking results.
Export
Downloads the currently displayed online booking report.
Features
- Export filtered booking data.
- Support offline reporting.
- Maintain booking records.
- Enable data sharing.
Purpose
Creates a downloadable booking report.
Appointment Details
Customer Name
Displays the customer associated with the booking.
Services
Displays services included in the appointment.
Date
Displays the scheduled appointment date.
Time
Displays the appointment start and end time.
Total
Displays the total appointment value.
Features
- Review online booking activity.
- Track booked services.
- Monitor appointment schedules.
- Analyse booking revenue.
Report Summary
Displays overall online booking performance for the selected period.
Total
Displays cumulative booking value.
Grand Total
Displays final appointment value and booking count summary.
Purpose
Used to evaluate total online booking contribution.
Best Practices
- Monitor online booking performance regularly.
- Review booking demand trends.
- Track appointment value over time.
- Export reports for operational analysis.
- Use insights to improve scheduling and customer experience.