Customer Loyalty Card Report

The Customer Loyalty Card report provides visibility into customers who booked services using loyalty cards during the selected reporting period. It helps track loyalty card usage, monitor customer engagement, and evaluate loyalty program performance.

Date Range Filter

Allows users to display loyalty card transactions for a selected reporting period.

Features
  • Filter loyalty card bookings by date range.
  • Monitor customer redemption activity.
  • Analyse loyalty usage trends.
  • Improve reporting accuracy.
Purpose

Used to review customer activity completed using loyalty cards.

Customer Filter

Filters report data for selected customers.

Features
  • Search and select customers.
  • Display customer-specific loyalty records.
  • Improve customer analysis.
  • Simplify reporting.
Purpose

Used to review loyalty card usage for individual customers.

Loyalty Card Filter

Allows users to filter report results using selected loyalty cards.

Features
  • Search and select loyalty cards.
  • Display transactions linked to selected loyalty cards.
  • Improve loyalty performance tracking.
  • Simplify reporting.
Purpose

Used to analyse usage and effectiveness of loyalty cards.

Export

Downloads the currently displayed report.

Features
  • Export filtered loyalty card records.
  • Support offline analysis.
  • Maintain reporting history.
  • Simplify business review.
Purpose

Creates a downloadable loyalty card report.

Loyalty Card Details
Name

Displays the customer name.

Loyalty Card Name

Displays the loyalty card used.

Services

Displays services booked using the loyalty card.

Date

Displays the booking date.

Total

Displays the total amount recorded.

Features
  • Track loyalty card usage.
  • Analyse customer engagement.
  • Review service redemption trends.
  • Support loyalty program decisions.
Summary Section
Total

Displays the total value shown in the current results.

Grand Total (No of Customer)

Displays:

  • Total number of customers.
  • Overall value generated from loyalty card bookings.
Features
  • Summarise loyalty card performance.
  • Monitor customer participation.
  • Improve reporting visibility.
Best Practices
  • Review loyalty card usage regularly.
  • Monitor customer engagement trends.
  • Analyse popular loyalty offerings.
  • Export reports for business reporting.
  • Use insights to optimise loyalty programs.