Booking through “M”
The Booking through “M” report provides visibility into appointments created through the M booking channel during the selected reporting period. It helps monitor channel performance, analyse customer booking behaviour, and review revenue generated through this booking source.
Date Range Filter
Allows users to generate M booking data for a selected reporting period.
Features
- Filter appointment records by date range.
- Analyse booking activity over time.
- Compare performance across periods.
- Improve reporting visibility.
Purpose
Used to review bookings generated through the M channel.
Customer Filter
Allows users to display appointments for a selected customer.
Features
- Search customer appointment records.
- Review booking history.
- Improve customer-level analysis.
- Reduce unnecessary report data.
Purpose
Used to analyse customer booking behaviour.
Status Filter
Filters appointment records based on booking status.
Features
- Display bookings by appointment status.
- Review booking completion trends.
- Monitor appointment outcomes.
- Improve report clarity.
Purpose
Used to evaluate booking progress and performance.
Export
Downloads the currently displayed M booking report.
Features
- Export filtered booking data.
- Support offline reporting.
- Maintain operational records.
- Enable report sharing.
Purpose
Creates a downloadable booking report.
Appointment Details
Customer Name
Displays the customer associated with the appointment.
Services
Displays services included in the booking.
Date
Displays the scheduled appointment date.
Time
Displays appointment start and end time.
Total
Displays the total appointment value.
Features
- Review M booking activity.
- Track booked services.
- Monitor appointment schedules.
- Analyse booking revenue.
Report Summary
Displays consolidated booking performance for the M channel.
Total
Displays cumulative appointment value for displayed appointments.
Grand Total
Displays final booking value together with total customer count.
Purpose
Used to evaluate overall contribution of bookings created through M.
Best Practices
- Monitor M booking trends regularly.
- Review service demand through this booking source.
- Track booking value and customer activity.
- Export reports for operational analysis.
- Use insights to optimise booking channel performance.