The Customer Reward Settings page allows administrators to configure a loyalty reward system that awards points to customers based on their spending. These settings help encourage repeat visits, increase customer engagement, and support long-term customer retention through a structured rewards program.

Choose where the reward settings should apply:

• Company Level – Applies reward settings across all locations.
• Location Level – Applies reward settings only to the selected location.

Use company-level settings to maintain a consistent loyalty program across the organization. Use location-level settings when individual locations require different reward structures.

Defines the spending amount required for reward point allocation.

• Sets the spending threshold for earning rewards.
• Supports flexible loyalty program configurations.
• Helps standardize customer reward calculations.
• Encourages increased customer spending.

Specify the amount a customer must spend before reward points are granted according to the configured reward ratio.

Defines the number of reward points awarded when the configured spending amount is reached.

• Controls point distribution within the loyalty program.
• Supports customizable reward structures.
• Encourages repeat purchases and appointments.
• Helps increase customer retention.

Configure the number of points customers receive for qualifying purchases or transactions.

Controls whether the customer reward program is active.

• Enable or disable reward point calculations.
• Temporarily suspend loyalty rewards without removing settings.
• Maintain reward configuration for future use.
• Control participation in the rewards program.

Set the status to Active to allow customers to earn reward points. Set it to Inactive when rewards should not be issued.

Provides an internal explanation of the customer reward configuration.

• Supports administrative documentation.
• Helps explain reward program rules.
• Assists with future maintenance and audits.
• Provides context for administrators.

Enter a brief description outlining how the reward system is intended to operate.

• Submit : Saves all customer reward settings and applies the configured loyalty program rules.
• Cancel : Discards unsaved changes and restores the current configuration.

• Keep reward calculations simple and easy for customers to understand.
• Ensure reward points provide meaningful value to encourage participation.
• Regularly review reward ratios to align with business objectives.
• Monitor customer engagement and adjust reward structures when necessary.
• Clearly communicate reward benefits to customers.