The Customer Gift Cards page allows you to manage all gift cards issued to customers. It helps you track gift card usage, validity, redemption status, and customer details in one place.

This module allows you to:

• View all issued gift cards
• Track expiry and usage status
• Manage gift card redemption
• Filter and search gift cards easily

The listing page displays all customer gift cards in a structured table with filtering options to quickly find specific records.

Use the search field to find gift cards by code, customer, or related details.

Filter gift cards for a specific customer.

Filter gift cards based on voucher type such as Digital or other available types.

Filter gift cards based on their status such as Active or other states.

Apply selected filters to refine the gift card list.

Create and assign a new gift card to a customer.

Displays the unique reference number of the gift card.

Shows the unique code associated with the gift card.

Displays the date from which the gift card becomes valid.

Shows the expiry date of the gift card.

Indicates the customer who has used or redeemed the gift card.

Displays the type of voucher such as Digital.

Shows the current status of the gift card.

• Active → Gift card is valid and usable

Provides options to manage gift cards such as edit, view, extend, or send.

Modify gift card details.

Open and review gift card details.

Extend the validity period of the gift card.

Send the gift card to the customer via email.

Access additional actions related to gift card management.

• Regularly monitor gift card expiry dates
• Ensure correct voucher type is selected during creation
• Use filters to quickly locate specific gift cards
• Extend validity only when required
• Verify redemption details before making changes

The Add / Edit Customer Gift Card page allows you to create or update gift cards for customers. It helps define voucher type, value, validity, services, and delivery details in a structured way.

This page ensures proper setup of gift cards for both digital and physical usage.

This module allows you to:

• Create new gift cards for customers
• Define voucher type and validity
• Assign services or monetary value
• Manage billing and delivery details
• Generate unique gift card codes

Select the type of gift card.

• Physical → Voucher will be shipped to the customer
• Digital → Virtual gift card, no physical shipping

Select where the gift card can be used.

• Company → Valid across all locations
• Location → Valid only for a specific branch

Enter the monetary value of the gift card.

Define the validity duration of the gift card in months.

Select the category of services linked to the gift card.

Select specific services that can be redeemed using the gift card.

Choose the customer to whom the gift card will be assigned.

Enter or generate a unique code for the gift card.

Click to automatically generate a unique gift card code.

Choose how the gift card was purchased.

This section captures the billing details of the purchaser.

Enter the first name of the customer.

Enter the last name of the customer.

Enter the email address for billing communication.

Enter the phone number with country code.

Enter the primary billing address.

Enter additional address details if required.

Enter the city name.

Enter the country.

Enter the postal or ZIP code.

Enable to send gift card details or confirmation via billing contact.

This section captures delivery details for the gift card.

Select this option to copy billing details into delivery fields.

Enter recipient’s first name.

Enter recipient’s last name.

Enter recipient’s email address.

Enter recipient’s phone number.

Enter delivery address.

Enter additional delivery details if required.

Enter the delivery city.

Enter the delivery country.

Enter the delivery postal code.

Enable to send gift card details to the recipient.

Discard changes and return to the previous page.

Save the gift card details and activate it.

• Always verify voucher type before creating the gift card
• Ensure correct validity duration is set
• Use generated codes to avoid duplication
• Double-check billing and delivery details
• Select appropriate services if the voucher is service-based
• Use messaging options to notify customers or recipients

The Customer Gift Card Details page provides a complete overview of a specific gift card, including its value, validity, redemption details, and transaction history.

This page helps track how a gift card is used, who redeemed it, and all related financial activities, ensuring transparency and accurate record keeping.

This module allows you to:

• View complete gift card information
• Track remaining balance and usage
• Monitor redemption details
• Review transaction history
• Audit gift card activity

Displays the unique reference number assigned to the gift card.

Shows the total value of the gift card.

Displays the validity period (start date to expiry date).

Indicates whether the gift card is digital or physical.

Displays the unique gift card code used for redemption.

Shows the remaining balance available on the gift card.

Indicates the branch or location where the gift card was used.

Displays how the gift card was purchased (e.g., online or offline).

Displays the name associated with the billing details.

Shows the billing email address.

Displays the contact number linked to the billing information.

Displays the name of the customer who redeemed the gift card.

Shows the email address of the customer who used the gift card.

Displays the contact number of the customer.

Indicates where the gift card redemption took place.

This section records all activities related to the gift card, including usage and balance updates.

Shows the date of each transaction.

Displays the amount involved in the transaction.

Indicates the type of transaction.

• Credit → Amount added or returned
• Debit → Amount used or deducted

Shows the updated balance after each transaction.

Provides details about the transaction, such as usage or redemption type.

Displays the details of the customer involved in the transaction.

• Regularly review transaction logs for accuracy
• Monitor remaining balance to avoid misuse
• Verify redemption details for audit purposes
• Ensure gift card validity dates are properly configured
• Track debit and credit entries for financial clarity