No-show Booking

The No-show Booking report provides visibility into appointments where customers did not attend during the selected reporting period. It helps monitor missed appointments, identify attendance trends, and evaluate the operational impact of unattended bookings.

Date Range Filter

Allows users to generate no-show appointment data for a selected reporting period.

Features
  • Filter no-show records by date range.
  • Analyse attendance behaviour over time.
  • Compare appointment trends.
  • Improve operational visibility.
Purpose

Used to review missed appointment activity within a selected period.

Customer Filter

Allows users to display no-show appointments for a selected customer.

Features
  • Search appointment records.
  • Review attendance history.
  • Improve customer-level analysis.
  • Reduce unnecessary report data.
Purpose

Used to analyse customer attendance behaviour.

Export

Downloads the currently displayed no-show report.

Features
  • Export filtered report results.
  • Support offline analysis.
  • Maintain operational records.
  • Enable report sharing.
Purpose

Creates a downloadable attendance report.

Appointment Details
Customer Name

Displays the customer associated with the appointment.

Services

Displays services scheduled for the appointment.

Date

Displays the scheduled appointment date.

Time

Displays appointment start and end time.

Total

Displays the appointment value associated with the no-show booking.

Features
  • Review unattended appointments.
  • Monitor service impact.
  • Analyse booking value loss.
  • Improve operational planning.
Report Summary

Displays consolidated no-show performance.

Total

Displays cumulative appointment value for displayed no-show records.

Grand Total

Displays final no-show value together with total customer count.

Purpose

Used to evaluate operational impact from unattended appointments.

Best Practices
  • Monitor no-show trends regularly.
  • Review high-frequency missed appointments.
  • Analyse service demand impact.
  • Export reports for attendance analysis.
  • Use insights to optimise reminders and appointment management.