The Kiosk Mode setting allows administrators to enable or disable kiosk access for individual branches. When enabled, staff can hand a tablet or device to customers, allowing them to complete self-service actions independently.

Customers can perform selected actions without staff assistance, while access remains protected using a secure PIN return process.

Kiosk Mode provides a controlled self-service environment for customers within each branch.

Customers can access selected features directly from a kiosk device including:

• Consultation forms
• Appointment booking
• Loyalty points access
• Loyalty card access
• Customer self-service actions

The kiosk remains locked behind a secure 4-digit PIN to prevent unauthorized administrative access.

Each branch can have Kiosk Mode configured independently.

• Enable kiosk access for a branch.
• Disable kiosk access for a branch.
• Manage branch-level kiosk availability.
• Control customer self-service availability.

The Enable all option activates Kiosk Mode for all available branches at once.

• Reduce setup time.
• Apply kiosk availability across all locations.
• Standardize customer self-service access.

All branch status switches are turned Enabled.

The Disable all option deactivates Kiosk Mode across every branch.

• Temporarily suspend kiosk access.
• Prevent customer self-service usage.
• Apply centralized kiosk control.

All branch status switches are turned Disabled.

Each branch displays its current kiosk status.

When enabled:

• Customers can access kiosk features.
• Self-service functions become available.
• Staff can hand over the kiosk device safely.
• Customer actions remain restricted to kiosk permissions.

When disabled:

• Customer kiosk access is blocked.
• Self-service actions are unavailable.
• Staff-only workflows remain active.

To update kiosk settings:

1. Open General Settings.
2. Select Kiosk Mode.
3. Locate the required branch.
4. Toggle the status switch.
5. Changes are applied immediately.

• Administrative areas remain protected.
• Customers cannot access staff functions.
• A 4-digit PIN is required to return from kiosk mode.
• Review enabled branches periodically.

• Enable kiosk mode only for active customer-facing locations.
• Use kiosk access during busy service periods.
• Verify branch settings regularly.
• Disable kiosk mode for maintenance or operational changes.
• Keep kiosk devices physically secured.